Q:Is my payment information secure?
A: Server encrypts all payment information (credit card number and expiration date etc.) and uses a Secure Sockets Layer (SSL) to transmit your payment information to the Verisign server.Click here to view our credit card security guarantee.
Q:How do I track my order?
A:You will receive an e-mail with tracking numbers.
Q:What are your membership benefits?
A:Membership is absolutely free. Membership allows you to use the 'My Account' feature making repeat purchases a breeze. You can view your earlier shopping baskets and orders and reload them into your present shopping basket. You can bookmark your frequent purchases and you don't need to search for part numbers.
Q:If I forgot my password. What should I do?
A:Please follow instructions given below to get your password.
1. Visit the 'My Account' page.
2. Click on the link named 'Forgot your Password?'.
3. Provide your email address in the resulting page.
Your password (a new randomly generated or the old one) will be mailed to your email address immediately. If you are provided a new password, you can change your password after logging in with your new password and clicking the -Change Password- link in the 'Your Account' page.
Q: What is your privacy policy?
A:We take privacy very seriously at our company and have the following privacy policy in place: We only collect information that we require to process your order, such as your mailing address and credit card details. All information is kept completely confidential and private and will never be rented, sold or shared.
Q:What are your payment methods?
A:We makes paying easy by credit card.you can select both "Visa" and "MasterCard".
Q: Do you ship internationally?
A: Yes,we ship internationally.And we supply secure and quick delivery.We now have a selection of modes of transportation.
Q:How long can I receive my product?
A:Our consumer service and delivery division should confirm all of your particulars. Your purchase will probably be delivered inside 72 hrs from the time you location your purchase. It normally requires an common of 2-5 nights the moment your purchase has been delivered until the time you obtain it. (Company days-excludes weekends and holidays.)
Q:How to make an order from your website?
A:Here are some step-by-step instructions to help you make an order from our website:
(1) Choose your favorite merchandise,pls write your color,size clearly.
(2) ADD the goods into "shoppingcart",filling in your info(add,zip code,email,tel,etc.) more precise so that we can timely delivery.
(3) If you want to receive merchandise faster, you can pay more 20$ to select "DHL".
(4) Choose your payment way,you can select both "Visa" and "MasterCard",meanwhile fill in your Credit Card information.
(5) Click "check out" to finish all the process.If you have something to learn more, please contact our Customer Service!
